What are the Abbreviations on the Encounter Forms

Intervention Keys

Min – Minutes

Feet – Feet

S – Successes

O – Opportunities

P – Prompts


Assessment Keys

PM – Progress Made

PD – Progress Decreased

PRS – Progress Remained the Same

R – Refused

NA – Not Attempted

My form won't let me sign as a staff, or an error message is popping up when I try to.

SetWorks only allows staff to sign their forms when it is completed in its entirety. See the next FAQ question below to find out how to make you form completed.

What makes a form complete?

In order for a form to be completed, you MUST complete ALL of the following:

  • Individual Comments (aka known as Additional Comments)
  • ALL goals & objectives must have the following:
    • Something in the Intervention and/or Assessment Keys
    • Something in the comments box
  • ALL Protocols/Custom Plan Questions must

I can't find a form to check-out on

When you check in on a form, you have to make sure you input the individual, all the individual’s information, and click “Save Individual”.

Not doing this will NOT save your encounter form for you to check-out.

My Location Failed to Log.

To turn that on go to your home page. Tap Settings.

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Go to Privacy and tap “Location Services.”

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Turn the toggle on.

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Go back to Privacy and tap Safari, select “While using the app.”

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